Welcome to the Dr. Olivia Guide

Dr. Olivia is your AI-powered virtual tutor. She helps you study by asking guiding questions, pulling from your Canvas course materials, your USMLE/ExamSoft analytics, and the medical literature on PubMed. This guide walks through every screen of the system and explains the buttons, badges, and workflows you'll encounter.

Dr. Olivia leads a team of virtual tutors. When more than one is available, you can choose who guides your session on the Selection Page — every tutor is part of Dr. Olivia's team and teaches the same way, just with a different face and voice. Dr. Olivia is always the default, so you never have to choose.

New to Dr. Olivia? Start with Signing In, then read the Selection Page guide to understand the three ways you can interact with her (video, audio, or text).

Student Guides

Signing In

Landing page and Canvas single sign-on.

Selection Page

Choose video, audio, or text. Continue a previous session, view history.

Talking with Dr. Olivia

How to phrase questions, work the Socratic style, get the most out of a session.

Avatar Conversation

Video / audio session with Dr. Olivia, transcript sidebar, and image overlay.

Text Chatbot

Type-only mode with markdown rendering and inline images.

Image Generation

Asking Dr. Olivia for diagrams, ECGs, anatomy sketches.

Canvas Connector

How Dr. Olivia reads your courses, modules, and pages live from Canvas.

PubMed Lookups

Real-time biomedical literature search with citations. Personal API key for higher quotas.

PubChem Lookups

Compound facts — structure, formula, weight, SMILES, properties. The chemistry counterpart to PubMed.

ChEMBL Lookups

Drug pharmacology — mechanism of action, target, indications, clinical phase. What a drug does.

My Settings

Personal API keys, default mic/camera, and (admins) act-as override.

Administrator Guides

Administration Dashboard

System health, banners, prompts, tools.

Admin Sessions

Audit student conversations, copy transcripts, view generated images.

Act-As (Impersonation)

Operate as another user for troubleshooting and demos.

LTI 1.3 Setup

Add Dr. Olivia to a partner institution's Canvas as an LTI 1.3 tool.

Help & Support

Three ways to reach support — pick the one that fits the situation. See the Getting Help guide for the full walk-through.

In-App Support

Click the Support icon in the lower-right corner of any Dr. Olivia screen — the form auto-attaches your session ID.

Email Support

support@tiberhealth.com — best when you can't sign in or want to attach screenshots.

Support Website

support.tiberhealth.com — knowledge base, ticket status, feature requests.

For course-content questions (graded assignments, lecture clarifications, exam disputes), contact your course coordinator or instructor instead — Tiber Health support handles the tutor itself, not faculty matters.